Embracing the Demands of Tomorrow with Dr. Khondoker Naeem Hassan
Today's restaurants must adapt, innovate, and add new element to their menus, services, and facilities in order to keep up with market trends. Customer tastes aren't the only thing changing. People want more than a perfect delivered product. They want customized service where they can feel their presence as something more than just a transaction to be processed.
Dr. Naeem Hasan,Founder,Fiore
Despite all the trouble and rivalry, certain people have this tremendous passion for food and would like to initiate their own restaurants. These happen to be the ones with the courage to step out on a ledge. Doctor Naeem Hasan seems to be one of these guys. Who has the urge to serve more than just mere product to his customers. With the intention of delivering a complete customer experience, Dr. Khondoker Naeem Hasan lunched his very first ‘Rooftop Restaurant’. With the intent to deliver the exquisite flavor of Italian wood-fired pizza. He fell in love with Italian wood-fired pizza after experiencing it for the first time. With his fascination for food and passion for Italian cuisine, he focused into building an Italian-themed restaurant with an enchanting twist.
With the appropriate dose of intriguing story, he wanted to share his experience with his consumer base. This introduced the concept of ‘Fiore’. Fiore is an Italian word for flower. The ideal name for a floral rooftop restaurant.
"Building a rooftop garden restaurant is challenging. We had to prepare ahead for things like grass, trees, drainage systems, parasite management, hygiene, and other relevant factors. We started to notice flowering on the trees we planted roughly a year ago. We were also transporting the wood-fired oven in, which was another difficulty. All of the bricks for our oven were imported directly from Italy. Our wood-fired oven took about two months to put together " Dr. Naeem said when questioned about the difficulties encountered while creating Fiore. Dr. Naeem acknowledged his business partner and one of his relatives when discussing the assistance on this voyage. They made a significant contribution to Fiore's present state.
The most fascinating yet tricky situation arose on Fiore's first day. On the day before the launch, a social media post received a great deal of attention. There was a queue of 400–500 people waiting to enjoy Fiore's warmth and cuisine. Dr. Naeem and his Fiore team were delighted with the scope of the response. They were excited to witness such active crowd participation. The rooftop flower garden's seating capacity was lesser than the huge crowd, so they had trouble accommodating everyone at the same time. Dr Nayeem has another restaurant other than Fiore. While maintaining these two restaurants along with his regular job as a government doctor was a very difficult task to handle. That created a really tough situation for him to maintain work-life balance. He hardly had any time for his family. Dr. Nayeem was in dire need of a good restaurant software that can help him oversee his business from home.
“I wanted something that was easy to use and had some genuine helpful features. I came across ‘Quickly’ while searching in Google for a good POS software. I knew I found what I needed immediately upon noticing its features and user-friendly interface. ‘Quickly’ and Fiore are now integrated. The qualities of ‘Quickly’ fascinates me greatly. I can monitor the restaurant's sales activity any time I want from home, whether I'm with my family or not. I realized that running two restaurants was easier and faster when I started using ‘Quickly’.” -Dr. Nayeem
Many individuals may assume that it is simple work to set up a restaurant. Yet it's not even remotely how things are. Experience and resources are two essential tools for starting a restaurant business. Joining forces with a professional restaurant business partner is a sensible way to go if someone fresher is trying to get into the industry. To run the company smoothly, at least for the first year, a lot of time must be devoted to it. A brand-new restaurant has to be taken care of every single moment just like a newborn baby. Nothing can replace devotion and care that is needed to do so. However, a suitably qualified POS system like ‘Quickly’ might just help and improve that workflow.
Dr. Naeem is a doctor and the proud founder of a vibrant restaurant. He introduced one of Dhaka's most influential restaurants. There is a great deal to be learned from him and his journey to entrepreneurial ventures. Although he is a busy doctor, occasionally you can find him on Fiore's premises attending over his cherished restaurant.