Privacy Policy

Last Updated: April 24, 2026

This Privacy Policy explains how Quickly Services (“Quickly”, “we”, “our”, or “us”) collects, uses, shares, and protects personal information when you use our websites, mobile applications, and business solutions, including but not limited to POS systems, inventory tools, CRM, eCommerce platforms, and related services (collectively, the “Services”).

This Policy applies to:

  • Businesses using our Services (“Merchants”)
  • Employees of those businesses (“Merchant Employees”)
  • Customers interacting with those businesses through our Services (“Customers” or “Guests”)
  • Visitors to our websites and applications

We may provide additional notices at the time of data collection depending on the specific Service or region.

1. Personal Information We Collect

The type of personal information we collect depends on how you interact with our Services.

1.1 Merchants (Business Users)

When you register, use, or inquire about our Services, we may collect:

  • Name, business name, and contact details (email, phone, address)
  • Business information (store locations, tax/VAT details)
  • Identification information (where required for verification)
  • Payment and banking information
  • Account credentials and preferences
  • Communications (support requests, onboarding interactions)

1.2 Merchant Employees

If you are an employee using our Services, we may collect:

  • Name, email, phone number
  • Employee ID and role details
  • Work-related data (shift timings, activity logs)
  • Payroll-related information (if applicable), such as:
    • Bank details
    • Salary and compensation data
    • Tax-related information

The exact data collected depends on the features your employer uses.

1.3 Customers / Guests

When you interact with a business using Quickly Services (e.g., placing an order, making a payment, joining a loyalty program), we may collect:

  • Name and contact details (email, phone)
  • Transaction data (items purchased, date, amount, payment method)
  • Payment information (processed securely via payment providers)
  • Order and purchase history
  • Loyalty and rewards data
  • Reservation or order preferences
  • Feedback and reviews

Merchants may also collect additional information (such as preferences or special requests) which we process on their behalf.

1.4 Website Visitors

When you interact with our website (e.g., request a demo, download content), we may collect:

  • Name
  • Email address
  • Phone number
  • Company name

1.5 Automatically Collected Information

We may automatically collect:

  • Device information (device type, browser, OS)
  • IP address and approximate location
  • Usage data (pages visited, actions taken)
  • Transaction metadata
  • Cookies and tracking data

2. How We Use Personal Information

We use personal information for the following purposes:

2.1 To Provide and Operate Services

  • Process transactions and payments
  • Manage orders, inventory, and business operations
  • Enable merchants and employees to use the platform
  • Provide customer support and onboarding

2.2 To Improve and Develop Our Services

  • Analyze usage trends and performance
  • Develop new features and tools
  • Generate insights and analytics for businesses

2.3 Personalization

  • Customize user experience across our Services
  • Provide relevant recommendations and insights
  • Support merchant-specific customer profiles

2.4 Communication

  • Send transaction notifications (receipts, order updates)
  • Respond to inquiries and support requests
  • Share product updates and service-related messages

2.5 Marketing and Promotions

  • Send marketing communications (where permitted by law)
  • Support merchants in running promotions and campaigns
  • Display relevant offers or advertisements

You can opt out of marketing communications at any time.

2.6 Legal, Compliance, and Security

  • Comply with applicable laws and regulations
  • Prevent fraud, abuse, and unauthorized access
  • Protect our systems, users, and services
  • Enforce our terms and policies

3. How We Share Personal Information

We may share personal information in the following ways:

3.1 With Merchants

Customer data is shared with the business you interact with (e.g., when placing an order or making a purchase).

3.2 With Service Providers

We work with third parties that help us operate our Services, such as:

  • Payment processors
  • Cloud hosting providers
  • Analytics and reporting tools
  • Customer support platforms

3.3 For Legal Reasons

We may disclose information:

  • To comply with legal obligations
  • To respond to lawful requests
  • To protect rights, safety, and property
  • To investigate fraud or security issues

3.4 Business Transfers

In case of a merger, acquisition, or sale, personal information may be transferred as part of the business assets.

3.5 Aggregated Data

We may share anonymized or aggregated data that does not directly identify individuals.

4. Data Retention

We retain personal information:

  • As long as necessary to provide our Services
  • To comply with legal and regulatory requirements
  • To resolve disputes and enforce agreements

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Operate and secure our Services
  • Remember user preferences
  • Analyze usage and performance
  • Deliver personalized content and ads

You can manage or disable cookies through your browser settings. Note that some features may not function properly if cookies are disabled.

6. Your Rights and Choices

Depending on your location and applicable laws, you may have the right to:

  • Access and update your personal information
  • Request deletion of your data
  • Object to or restrict certain processing
  • Withdraw consent (where applicable)

You can manage your information through your account or by contacting us.

7. Communications Preferences

You may receive:

  • Service-related communications (e.g., receipts, updates)
  • Marketing communications (optional)

You can opt out of marketing messages at any time using the unsubscribe option or by contacting us.

8. Data Security

We implement appropriate technical and organizational measures to protect personal information. However, no system is completely secure, and we cannot guarantee absolute security.

9. International Data Processing

Your information may be processed in countries where we operate. We take steps to ensure appropriate data protection measures are in place.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updated versions will be posted on our website with the revised date. Continued use of our Services indicates acceptance of the updated Policy.

11. Contact Us

If you have any questions or requests regarding this Privacy Policy, please contact us at:

Email: support@quicklyservices.com