Terms & Conditions

Last updated: April 22, 2026

1. Agreement to Terms

These Terms of Service (“Terms”) constitute a legally binding agreement between you (“you”, “Customer”, “User”) and Quickly Services (“Quickly”, “we”, “us”, “our”).

These Terms govern your access to and use of all Quickly products, platforms, applications, and services, including but not limited to web applications, mobile applications, merchant dashboards, APIs, integrations, and any related software or tools (collectively, the “Services”).

By creating an account, accessing the Services, or using any part of the Quickly ecosystem, you confirm that you have read, understood, and agree to be bound by these Terms.

If you do not agree, you must discontinue use of the Services immediately.

2. Scope of Services

Quickly provides a suite of business management and operational software solutions designed to support different industries, including but not limited to:

  • Restaurant & Food Service Management

    An integrated system for restaurants, cafes, and food & beverage businesses. It includes point of sale operations, kitchen coordination tools, staff-facing applications, backoffice management, inventory control, accounting, and customer management to support daily service operations.

  • Retail Management Systems

    A comprehensive solution for high-volume retail and departmental stores. It covers billing, inventory tracking, customer management, accounting, and multi-outlet operations, enabling businesses to manage sales, stock flow, and performance across locations.

  • Fashion & Lifestyle Retail Solutions

    A dedicated system for fashion, beauty, and lifestyle businesses. It supports variant-based product management, seasonal collections, multi-branch synchronization, promotional tools, accounting, and customer loyalty programs tailored to lifestyle retail needs.

  • Service-Based Business Management

    A unified platform designed for service-oriented businesses, offering tools for customer relationship management, invoicing, project tracking, accounting, and internal collaboration to manage clients and workflows from a centralized system.

  • E-commerce Solutions

    A flexible platform for building and managing online stores. It includes product catalog management, customizable storefront design, payment integration, and tools that support online selling and digital commerce operations.

We reserve the right to modify, enhance, replace, or discontinue any part of the Services at any time, with or without prior notice where operationally required.

3. Account Registration and Security

To access most Services, you must create an account.

You agree that:

  • All information you provide during registration is accurate, complete, and up to date
  • You will maintain the confidentiality and security of your login credentials
  • You are fully responsible for all activities conducted under your account
  • You will notify Quickly immediately if you suspect unauthorized access, breach, or misuse
  • You must not use the Services to store or process harmful, offensive, or restricted content
  • You will not misuse integrations, APIs, or automated systems in a way that harms system stability

We reserve the right to verify account information and may suspend or restrict accounts that contain false, incomplete, or suspicious data.

4. Data Ownership and Usage

You retain full ownership of all business data, customer data, transactions, and content that you input into the Services.

However, by using the Services, you grant Quickly a limited, non-exclusive right to:

  • Store, process, and transmit your data as required to operate the Services
  • Use aggregated or anonymized data to improve system performance and reliability
  • Perform analytics, diagnostics, and service optimization
  • Comply with applicable legal and regulatory obligations

You are responsible for ensuring that your use of data complies with applicable privacy and data protection laws.

5. Services & Payment Terms

Quickly provides business software solutions including POS systems, retail tools, eCommerce systems, CRM, analytics, and related digital services.

5.1 Payments & Billing

Certain Services are provided on a paid subscription basis or usage-based pricing model.

By subscribing to paid Services, you agree that:

  • You will pay all applicable fees as displayed at the time of purchase or subscription
  • Billing cycles may be monthly, yearly, or usage-based depending on your selected plan
  • Fees are non-refundable unless explicitly stated otherwise
  • Payment failure may result in immediate suspension or limitation of Services
  • We may update pricing, features, or billing structures with prior notice

You are responsible for ensuring valid payment methods are available and up to date.

5.2 Taxes

(a) Customer is responsible for any Taxes, and Customer will pay Quickly for the Services without any reduction for Taxes. If Quickly is obligated to collect or pay Taxes, the Taxes will be invoiced to Customer, unless Customer provides Quickly with a timely and valid tax exemption certificate authorized by the appropriate taxing authority.

In some countries, sales tax is due on the total purchase price at the time of sale and must be invoiced and collected at the time of sale.

If Customer is required by law to withhold any Taxes from payments to Quickly, Customer must provide Quickly with an official tax receipt or other appropriate documentation supporting such withholding.

If under applicable tax legislation the Services are subject to local VAT and Customer is required to withhold VAT from amounts payable to Quickly, the value of Services will be increased (grossed up) so that Quickly receives the full net amount as originally intended (VAT-inclusive pricing structure).

Any VAT or similar taxes withheld and remitted to tax authorities will be the responsibility of the Customer to ensure compliance.

(b) If required under applicable law, Customer will provide Quickly with valid tax identification information to ensure compliance with tax authorities and regulations.

Customer will be liable for any taxes, penalties, fines, or interest arising from misrepresentation, incorrect tax declarations, or failure to comply with applicable tax laws.

6. Refund Policy

All payments made to Quickly Services are generally non-refundable.

This includes but is not limited to:

  • Subscription fees
  • Setup or onboarding fees
  • Usage-based charges
  • Add-on modules or feature upgrades
  • Changes in pricing plans

In exceptional cases, refunds or credits may be granted at our sole discretion, typically in the form of service credits rather than cash refunds.

7. Website Access

7.1 Website Availability

While we aim to ensure the Quickly Website is available twenty-four (24) hours a day, we do not guarantee uninterrupted access.

We are not liable for any period during which the Website is unavailable due to maintenance, updates, technical issues, or external factors beyond our control.

7.2 Website Access

Certain features, tools, or services may not be publicly accessible and may require approval, subscription, or activation.

7.3 Responsibility for Access

You are responsible for:

  • Arranging and maintaining your own internet access
  • Ensuring compatibility of devices and systems used to access the Website
  • All persons accessing the Website through your internet connection

You must ensure that anyone using your connection is aware of these Terms and complies with them fully.

8. Intellectual Property Rights

8.1 Ownership & Restrictions

All rights, title, and interest in and to the Quickly platform remain the exclusive property of Quickly Services or its licensors.

This includes, but is not limited to:

  • Software and source code
  • System architecture and infrastructure
  • User interface and design elements
  • Branding, trademarks, and visual identity
  • Product workflows and operational logic
  • Documentation, manuals, and system content

Nothing in these Terms grants you ownership rights in the Quickly platform or its underlying technology.

You agree not to:

  • Copy, reproduce, duplicate, or distribute any part of the Services
  • Modify, adapt, translate, or create derivative works of the platform
  • Reverse engineer, decompile, or attempt to extract source code
  • Remove, obscure, or alter branding, copyright notices, or proprietary markings
  • Use Quickly intellectual property without prior written authorization

Any unauthorized use of Quickly intellectual property is strictly prohibited and may result in suspension or legal action.

8.2 Use of Customer Data

Quickly does not claim ownership of data you input or generate through the Services (“Customer Data”).

We will only access, process, or use Customer Data as necessary to:

  • Provide, maintain, and support the Services
  • Ensure system security, performance, and reliability
  • Deliver technical support or troubleshooting assistance
  • Comply with applicable legal or regulatory obligations

We do not sell Customer Data or use it for unrelated purposes outside service delivery.

8.3 Customer Feedback

If you provide feedback, suggestions, ideas, or recommendations regarding the Services (“Feedback”), you acknowledge and agree that:

  • Quickly may use, modify, and implement such Feedback without restriction
  • You grant Quickly a perpetual, irrevocable, worldwide, royalty-free license to use the Feedback
  • Quickly has no obligation to compensate, acknowledge, or credit you for the Feedback
  • All intellectual property rights in such Feedback are automatically assigned to Quickly upon submission

This helps us continuously improve and evolve the Services.

9. Service Availability, Changes & Termination

9.1 Modifications

a. Changes to the Services

Quickly may, from time to time, introduce updates, enhancements, or modifications to the Services to improve performance, security, usability, or functionality.

Where a material change is made to the Services, Quickly will provide reasonable notice to Customers, provided the Customer has opted in to receive such communications (e.g., email notifications, merchant portal updates, or in-app alerts).

b. Changes to This Agreement

Quickly may update or modify this Agreement, including pricing and any related policies or linked documents, at its discretion.

Unless otherwise stated:

  • Material changes to this Agreement will take effect 30 days after posting
  • Changes related to new features or functionality may take effect immediately upon release
  • Materially adverse changes to Service Level Agreements (SLAs) will be communicated at least 90 days in advance

Notice may be provided through one or more of the following channels:

  • Email to the Customer’s registered primary contact
  • Notification within the merchant or business portal
  • Posting on the applicable website or legal page

All updates will be published at the official Terms URL.

c. Changes to Data Processing and Security Terms

Quickly may update its Data Processing and Security Terms only under the following conditions:

  • To comply with applicable laws, regulations, court orders, or government authority guidance
  • Where explicitly permitted within the Data Processing and Security Terms
  • Where changes are commercially reasonable and do not materially reduce protections

In all cases, such changes must:

  • Not degrade the overall security of the Services
  • Not expand or remove restrictions on Quickly’s processing of Customer data
  • Not materially and adversely affect Customer rights under the Data Processing and Security Terms

Where material changes are made, Quickly will publish updates at the designated policy URL.

9.2 Suspension and Termination

Quickly reserves the right to suspend, restrict, or terminate access to the Services, with or without prior notice, under the following conditions:

  • Violation of these Terms or applicable laws
  • Failure to pay applicable fees or charges
  • Detection of fraudulent, abusive, or unauthorized activity
  • Any use of the Services that poses a security, operational, or legal risk
  • Actions that may harm other users, systems, or platform integrity

Effects of Suspension or Termination

Upon suspension or termination:

  • Access to the Services may be disabled immediately
  • Customer data may be deleted, archived, or retained based on applicable retention policies
  • Any outstanding financial obligations remain payable in full
  • Certain provisions of these Terms will continue to apply after termination

Customer Termination

You may terminate your use of the Services at any time by:

  • Discontinuing use of the Services, or
  • Requesting account closure through official support channels

Termination by the Customer does not relieve outstanding payment obligations.

9.3 Deprecation Policy

Quickly may, from time to time, announce the discontinuation or backward-incompatible changes to specific features, Services, or versions.

Where such announcements are made, Quickly will use commercially reasonable efforts to continue supporting the affected Services, features, or versions for at least one (1) year following the announcement.

However, this commitment does not apply where:

  • Required by law or changes in applicable legal or regulatory requirements
  • Necessary due to changes in third-party relationships or dependencies
  • Continuing support would create a security risk
  • Continuing support would impose substantial technical, operational, or economic burden

10. Limitation of Liability

To the maximum extent permitted by law:

  • Quickly Services shall not be liable for indirect, incidental, special, consequential, or punitive damages
  • We are not responsible for loss of revenue, profits, business opportunities, or data
  • We do not guarantee uninterrupted, error-free, or fully secure operation of the Services
  • You assume full responsibility for decisions made using the Services

Your sole remedy for dissatisfaction with the Services is to discontinue use.

11. Indemnification

You agree to indemnify and hold harmless Quickly Services, its affiliates, employees, and partners from any claims, liabilities, damages, losses, or expenses arising from:

  • Your use or misuse of the Services
  • Violation of these Terms
  • Violation of any applicable law or third-party rights

12. Changes to Terms

We may revise or update these Terms from time to time to reflect changes in:

  • Legal requirements
  • Service functionality
  • Business operations
  • Security or compliance needs

When changes occur, we will update the “Last updated” date. Continued use of the Services after changes indicates acceptance of the updated Terms.


If you do not agree to the updated Terms, you must stop using the Services immediately. Continued use of the Services constitutes acceptance of the updated Agreement.