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Restaurant CRM Solution

Restaurant Loyalty That Keeps
Every Customer Connected

Capture customer data and buying behavior automatically from your POS. RestroGreen gives you tools to build loyalty, track patterns, and offer personalized service.

CRM Database Beyond the Order

Build a connected customer database across all restaurant operations.

Collect Customer Data Through POS

Capture customer names, phone numbers, visit details, and order preferences directly while placing orders.

Complete Order History

View previous orders, spending history, favorite dishes, and visit records from a single customer profile.

CRM Data Sync Across All Apps

Keep customer information connected across POS, merchant apps, reporting systems, and other RestroGreen platforms.

POS-Based Customer Search

Find customers instantly during billing to apply discounts, loyalty rewards, memberships, or due balances.

Customer Segmentation

Group customers based on visit frequency, spending habits, favorite items, or loyalty activity for targeted promotions.

Due Management

Track customer dues, pending balances, and payment records directly from the CRM system.

Reward Loyal Guests for Every Visit

Encourage repeat orders with flexible loyalty programs connected directly to your restaurant POS.

01

Set Loyalty Point Preferences

Define how customers earn points based on order value, visit frequency, or promotional campaigns.

02

Loyalty Rewards

Allow customers to redeem loyalty points for discounts, offers, free items, or special reward.

03

Loyalty Tracking

View earned points, redeemed rewards, and loyalty activity from individual customer profiles.

Membership Management

Build membership plans with personalized benefits, offers, and customer tagging tools.

Create Membership Plans

Design multiple membership programs with custom rules, benefits, and eligibility settings.

Apply Membership

Assign memberships directly from the POS while placing customer orders.

Assign Customer Tags

Organize members using tags such as VIP, regular customer, student, or premium guest.

Membership Offers

Provide exclusive discounts, rewards, or promotional offers based on membership type.

Membership Tracking

Monitor active members, membership usage, and customer participation across outlets.

Offer Designed to Bring Customers Back

Create targeted restaurant offers and promotional campaigns directly from your CRM system.

  1. Instant Discounts

    Apply direct discounts during billing based on customer type, order value, or promotional campaigns.

  2. Occasion-Based Offers

    Create special offers for holidays, festivals, birthdays, anniversaries, or seasonal events.

  3. Dish-Specific Offers

    Run promotions on selected menu items to increase sales of targeted dishes.

  4. Complimentary Dishes

    Offer free dishes, drinks, or add-ons based on customer activity or promotional rules.

  5. SMS & Email Campaigns

    Send promotional campaigns, offer announcements, loyalty updates, and customer messages through SMS or email.

  6. Outlet-Based Promotions

    Run location-specific promotions for selected restaurants or branches.

Manage Customer Due

Handle customer due balances with organized tracking and payment reminders.

  1. Sell on Due

    Allow trusted customers or corporate clients to place orders on credit.

  2. Send Due SMS

    Notify customers about outstanding balances and payment reminders through SMS.

  3. Set Customer Credit Limits

    Control how much due balance customers can accumulate before payment is required.

  4. Due Payment Tracking

    Monitor due collections, pending balances, and payment history from one dashboard.

  5. Customer Due Reports

    Access reports showing customer credit usage and outstanding balances.

Customer Habit Analysis

Track customer behavior and restaurant activity to make better marketing and operational decisions.

Frequently Ordered Dishes

Identify the menu items customers order most often to improve promotions and menu planning.

Visit Frequency Tracking

Understand how often customers visit your restaurant and identify repeat customers.

Preferred Outlet Analysis

See which outlets customers visit most frequently across your restaurant chain.

Loyalty Point Activity

Monitor customer reward activity and engagement with loyalty programs.

Total Ordered Amount

Track lifetime customer spending and identify high-value customers.

Customer Trend Insights

Analyze ordering behavior, spending habits, and engagement patterns over time.

Ready to Transform Your Restaurant?

Experience the power of RestroGreen CRM and take guest loyalty to the next level. Contact us today for a personalized demo and see how we can help your business thrive.